{"id":134223,"date":"2023-12-01T12:13:36","date_gmt":"2023-12-01T12:13:36","guid":{"rendered":"https:\/\/mediplusmz.com\/?p=134223"},"modified":"2023-12-18T13:14:10","modified_gmt":"2023-12-18T13:14:10","slug":"year-end-message-from-mediplus-ceo","status":"publish","type":"post","link":"https:\/\/mediplusmz.com\/pt\/blog\/year-end-message-from-mediplus-ceo\/","title":{"rendered":"Mensagem de fim de ano do CEO da Mediplus"},"content":{"rendered":"

\"\"<\/p>\n

Uma revis\u00e3o de 2023<\/strong><\/p>\n

Comprometa-se com um amanh\u00e3 mais saud\u00e1vel com Mediplus<\/span><\/strong><\/p>\n

Ao concluirmos mais um ano de sucesso na Mediplus, tenho o privil\u00e9gio de partilhar alguns dos destaques de 2023.<\/p>\n

Como sempre, continuamos empenhados em permanecer na vanguarda do cen\u00e1rio em constante mudan\u00e7a da sa\u00fade. Para melhor servir voc\u00eas, nossos valiosos membros, nossa equipe de Relacionamento com Clientes viajou mais de 20.000 quil\u00f4metros, visitando todas as 10 prov\u00edncias nos \u00faltimos 11 meses e realizando mais de 200 visitas locais aos nossos grupos de empregadores corporativos. Este ano, a Mediplus esteve mais vis\u00edvel do que nunca em toda a nossa hist\u00f3ria, fazendo avan\u00e7os significativos no atendimento ao cliente.<\/p>\n

Em linha com o nosso compromisso com os nossos valores fundamentais, priorizamos a forma\u00e7\u00e3o do pessoal. Nomeamos e treinamos 16 novos funcion\u00e1rios, conduzimos o desenvolvimento interno de habilidades para 12 funcion\u00e1rios existentes e enviamos 19 membros de nossa equipe para treinamento externo. Essas iniciativas contribu\u00edram significativamente para o seu crescimento profissional.<\/p>\n

\"\"<\/p>\n

Na frente tecnol\u00f3gica, nossa equipe de TI implementou melhorias substanciais em nossos portais, no envio eletr\u00f4nico de reclama\u00e7\u00f5es e no rastreamento de reclama\u00e7\u00f5es. Simplificamos o Health Booster, proporcionando aos nossos membros acesso f\u00e1cil a importantes benef\u00edcios adicionais para a detec\u00e7\u00e3o precoce de algumas das condi\u00e7\u00f5es mais prevalentes. As estat\u00edsticas EXCO em tempo real capacitam nossa equipe a tomar decis\u00f5es informadas, planejar estrategicamente e gerenciar riscos de forma eficaz com base em dados financeiros e de pacientes, beneficiando todas as partes interessadas.<\/p>\n

Para melhorar os nossos canais de comunica\u00e7\u00e3o, fizemos melhorias significativas na nossa presen\u00e7a online e nas comunica\u00e7\u00f5es em massa. Nosso site redesenhado agora oferece uma experi\u00eancia mais amig\u00e1vel e simplificada para todos os visitantes, facilitando o acesso a informa\u00e7\u00f5es, servi\u00e7os e recursos. Isto, por sua vez, permite-lhe gerir facilmente o seu perfil Mediplus.<\/p>\n

Apesar dos desafios, como a implementa\u00e7\u00e3o do EVA 5% adicional em servi\u00e7os m\u00e9dicos, absorvido pela Mediplus sem aumentos provis\u00f3rios nas taxas de ades\u00e3o, continuamos a priorizar o seu bem-estar.<\/p>\n

\"\"<\/p>\n

Agradecemos todo o vosso apoio durante o nosso 3\u00ba e maior Evento Anual de Ciclismo Mediplus, no dia 25 de junho de 2023, no Casino Polana, onde estiveram presentes quase 150 ciclistas. Este evento promove um estilo de vida saud\u00e1vel e incentiva a atividade f\u00edsica entre nossos associados. Fique atento aos an\u00fancios dos 4\u00ba<\/sup> evento em 2024 que promete ser ainda melhor e maior!<\/p>\n

Utilize nossos canais an\u00f4nimos de comunica\u00e7\u00e3o contra fraudes para denunciar quaisquer atividades fraudulentas e nos ajudar em nossa luta contra a fraude.<\/strong><\/p>\n

https:\/\/mediplusmz.com\/en\/pages\/report-fraud\/<\/p>\n

Olhando para 2024, pretendemos fortalecer a marca Mediplus com novas estrat\u00e9gias e solu\u00e7\u00f5es inovadoras que atendam \u00e0s necessidades crescentes dos nossos membros. Estamos lan\u00e7ando uma campanha abrangente de preven\u00e7\u00e3o \u00e0 fraude porque a fraude afeta a todos n\u00f3s \u2013 nossos membros, nossos grupos de risco e a ind\u00fastria como um todo.<\/p>\n

Al\u00e9m disso, estamos implementando regulamenta\u00e7\u00f5es mais r\u00edgidas em nosso sistema de gest\u00e3o de sa\u00fade para aprimorar nossos processos de integra\u00e7\u00e3o, confirma\u00e7\u00f5es de benef\u00edcios e pr\u00e9-autoriza\u00e7\u00f5es. Estas medidas permitir-nos-\u00e3o gerir melhor as condi\u00e7\u00f5es cr\u00f3nicas e de alto risco, salvaguardando, em \u00faltima an\u00e1lise, os interesses dos nossos membros.<\/p>\n

Ao refletirmos sobre o ano que passou, percebemos que nenhuma das conquistas e progressos que alcan\u00e7amos teria sido poss\u00edvel sem o apoio de voc\u00eas, de nossos valiosos membros e de nossos dedicados funcion\u00e1rios. A sua escolha de fazer parte da fam\u00edlia Mediplus desempenha um papel essencial para nos tornar o maior e mais conceituado prestador de cuidados de sa\u00fade em Mo\u00e7ambique.<\/p>\n

E, \u00e0 medida que a \u00e9poca festiva se aproxima, estendemos os nossos mais calorosos votos a voc\u00ea e aos seus entes queridos. Que este momento de alegria seja repleto de b\u00ean\u00e7\u00e3os, felicidade e boa sa\u00fade. Esperamos continuar a atend\u00ea-lo com dedica\u00e7\u00e3o e excel\u00eancia no pr\u00f3ximo ano.<\/p>\n

\"\"<\/p>","protected":false},"excerpt":{"rendered":"

A review of 2023 Commit to a healthier tomorrow with Mediplus As we conclude another successful year at Mediplus, it is my privilege to share some of the highlights from 2023. As always, we remain dedicated to staying at the forefront of the ever-changing healthcare landscape. To better serve you, our valued members, our Client […]<\/p>\n","protected":false},"author":13,"featured_media":134231,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-134223","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business"],"yoast_head":"\nYear-end Message from Mediplus CEO - Mediplus<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mediplusmz.com\/pt\/blog\/year-end-message-from-mediplus-ceo\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Year-end Message from Mediplus CEO - Mediplus\" \/>\n<meta property=\"og:description\" content=\"A review of 2023 Commit to a healthier tomorrow with Mediplus As we conclude another successful year at Mediplus, it is my privilege to share some of the highlights from 2023. 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